questions restaurant owners ask us

most restaurants are live within two weeks. we handle the design, development, and configuration. you provide your menu, logo, photos, and brand preferences — we do everything else.

None. we build and launch your entire site. once live, managing your menu, rewards, and orders is as simple as using any app on your phone. your staff can learn the dashboard in about 5 minutes.

your menu (items, prices, categories), your logo or brand colors, photos of your food (if you have them), and any preferences for your site. if you don't have professional photos, that's okay — we'll work with what you have.

we replace it with something that actually works for your business — a site that takes orders, builds loyalty, and grows your direct business. most restaurant websites are digital brochures. yours will be a revenue channel.

every restaurant is different — volume, delivery mix, what you need built. so instead of a one-size-fits-all price, we give you a simple, all-in quote after a 15-minute look at your numbers. no contract either way, so the quote is the only commitment we ask you to read. two things are true for everyone: tips and delivery fees are yours — 100%, always. and card processing is standard Stripe, the same rate as the terminal on your counter; we don't add a penny on top of it. for context, delivery apps take 15-30% of every order and you don't even get your customers' email addresses. direct ordering with nomagain costs a fraction of that — and you get a custom website, ordering, loyalty program, staff dashboard, and full ownership of your customer data.

no hidden fees of any kind. your quote is all-in — design, build, hosting, your domain, updates, and support in one simple number. what we quote is what you pay. and because there's no contract, if we ever stop earning your business, you leave with your customer list.

order-based costs only apply to orders that actually happen — if nobody orders, you don't pay them. and there's no contract, so you're never locked into paying for something that isn't working. meanwhile your website keeps doing its job: showing up on Google, driving foot traffic, and building your brand. we also help you make the switch actually happen — QR codes in your delivery bags, loyalty rewards, and the nudges that move regulars from the apps to your site.

this is the #1 question we get — and the answer is: they don't have to stop all at once. the strategy is gradual. you put QR codes in your delivery app packaging that say "order direct next time — earn rewards." the loyalty points and lower prices give customers a reason to switch. most restaurants run both channels during the transition.

absolutely. most restaurants run both during the transition. nomagain adds a direct ordering channel — it doesn't replace your existing ones. you control the pace. the goal isn't to drop delivery apps overnight; it's to stop depending on them.

three main ways: (1) QR codes in your delivery packaging and at your counter, (2) your social media and Google profile linking to your site, and (3) word of mouth from customers who love the loyalty program. we help you set up all of this.

you do. always. every email address, order history, and loyalty profile belongs to your restaurant. you can export it anytime. we never sell, share, or restrict access to your customer data.

your data goes with you. customer emails, order history, loyalty information — it's all exportable. we don't believe in locking you in. if we're not providing value, you should be free to leave. we'd rather earn your business every month.

no. nomagain is purely software — it runs in the browser on any phone, tablet, or computer. no terminals and no extra hardware to buy or maintain.

yes. multi-location support from day one. unified loyalty program across locations, separate staff dashboards per location, and consistent branding everywhere.

customers can browse your menu without an account. to place an order and earn loyalty points, they create a quick account using email, Google, apple, or Facebook — no lengthy forms.